Frequently Asked Questions
Everything you need to know about our botanical beauty essentials.
Are Flora & Fauna products cruelty-free and vegan?
Yes, absolutely. We are committed to ethical beauty; all our products are 100% vegan and PETA-certified cruelty-free, meaning we never test on animals at any stage of production.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your glow-up essentials sooner.
What is your return policy?
We want you to love your skin. If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund, provided the items are at least half full.
Do you use synthetic fragrances or parabens?
Never. Our formulas are crafted without parabens, phthalates, or synthetic fragrances. We use pure essential oils and botanical extracts to provide natural scents and effective results.
Can I track my shipment?
Yes. Once your order is processed and shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Is your packaging eco-friendly?
We strive to protect the 'Fauna' as much as the 'Flora.' Our packaging is made from 100% recyclable glass and post-consumer recycled plastic, and we use biodegradable packing peanuts for shipping.